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# Refund

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# Refund

linan2332
✭1 posts
June 21, 2016 10:44PM
How do I request a refund? cut scene is broken and i am tired of waiting..

## Comments

- Hoodwink
  1 posts ✭
  June 21, 2016 11:33PM
  Same. Cutscenes have been broken from the get go and it has ruined the game. I still want to play and experience the story, though so if I could get a refund it would go back into purchasing it for Xbox one or ps4. At the minimum, I'd actually be satisfied to hear from Dice/Ea that they are working on the issue, instead of the nothing we've gotten
- koalaexe
  4 posts ✭
  June 22, 2016 4:24AM edited June 2016
  i mean to be honest. i like how we pay EA $60 and they gave us a broken game. i mean i could have spent that some where else you know on food or gas. but i decided to spend it on a product that doesn't even work -.- its like buying a car with only 2 wheels. technically you can still drive it, but you probably should not. any one know the terms and conditions of a refund with EA. cause iv played like 5 or6 hours and bought it when it launched so im afraid they'll tell me iv played to much and had it for to long and tell me to **** off EA style
  Post edited by EAMod_Mike on June 2016
- theepikkreep
  1 posts ✭
  June 22, 2016 6:20AM
  "How" is the game broken?
  Mine worked fine all the way.
- Telluriansky
  4 posts ✭
  June 22, 2016 6:39AM
  not a mass refund, just any poor sap that brought the pc version. Since the other two seem to work just fine.
- TheIceClimbers
  1 posts ✭
  June 22, 2016 7:51AM
  Wait, whats broken with the PC version? Mine has been totally fine so far.
- Liss
  6 posts ✭
  June 22, 2016 7:59AM
  Many player (like me) have a huge bug in cutscene, where sound and video desyncs everytime, and the video stuttering.
  It do not come from our pc, since many players have that bug, not matter how powerful their pc is.
- Shrinivas
  6 posts ✭
  June 22, 2016 1:23PM
  Many players have this bug on various PC configurations, even high-end but EA did nothing to solve it...

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