Companion APP

PI_Connors23

So with my companion app, it says that "ea account doesn't own the game"
I changed my password in case for some reason that affected anything, and still, nothing. If anyone knows how to fix this issue or help me out in general, I'd really appreciate it.
Thanks.

Teflostix

I have no idea how to fix it either, the hacked screen is something that would be pretty cool whike the game is still being played, but most people are having the same problem we are. I'm a die-hard ME fan, but if they're going to have a problem like this and continue to ignore people, why even add that capability to the game?

PI_Connors23

Hmm in a way I am glad it's not just me having this problem, as now I know there must be a way to fix it.
But how do we do it. Maybe an email to a manager of sorts? Ah who knows if we'll even get a response though. It sucks because like you I am also a die hard fan of this franchise. So having a cool background and emblem would look cool on a billboard hack. Plus I have collected a lot of cool colors and runner emblems, its a shame I can't use them.

bsd107

I have this same problem (PS4 version). Really frustrating.

EDIT: Figured this out - somehow I had another origin account linked to my PSN ID. I had to find out by logging into Origin through a PC web browser and signing in using my PSN ID there - this let me see that there somehow was an Origin account created for this. I never played any games on my PS3 that linked into Origin, so I don't know how that happened (The Saboteur on PS3 is the only game I can think of that might have done this). Regardless, I had to contact EA to have my PSN ID moved to my actual Origin account. The companion app now works for me.

601bukajcz

You need to connect origin account to psn account (PS4). That worked for me.