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I'm having trouble changing my runner tag
Hello!
I came here to the website to try to customize my runner tag, but I can't find where to go to change it, or any way to link the site to my PSN account. I think I have to register my copy of the game on the EA Origins site, but I don't have any product code to enter. I bought the game for PS4 through Amazon and there was no code or anything in the box and I didn't get one in an email or anything. What can I do to customize my runner tag?
I came here to the website to try to customize my runner tag, but I can't find where to go to change it, or any way to link the site to my PSN account. I think I have to register my copy of the game on the EA Origins site, but I don't have any product code to enter. I bought the game for PS4 through Amazon and there was no code or anything in the box and I didn't get one in an email or anything. What can I do to customize my runner tag?
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Yeah, I tried doing that and I keep getting an error that says "this account does not own the game."
Then try to connect the game to the acc somehow, I don't own a console so I don't know how to do that. Google it up.
http://help.ea.com/en/article/linking-your-origin-account-with-your-psn-id-and-gamertag/
The part that helped me figure out that I had used an old email address for my EA Account was that I signed in to EA Help using my PSN ID and PSN Password:
"1. Click Log in option next to the Origin logo on Help.ea.com.
2. If you have ever connected your EA Account with your PlayStation™Network online ID or Facebook account, you can log in using one of those accounts."
In the end I had to submit a help request and have EA tech support call me, but the help request only took me 90 seconds to fill out (there are four steps, but the first three are just one or two clicks each) and they called me 45 seconds after I submitted the help request. The gal on the phone was SUPER HELPFUL and I can change my runner tag now! Here's the EA Help request link:
http://help.ea.com/en/contact-us/new/
After they help you and it seems like everything should work, be sure to clear your browser cache, as I couldn't "view my profile" on mirrorsedge.com until I did that final step. Then it worked!